Privacy Policy

Last updated: November 2025

1. Introduction

Luma Education Recruitment ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact details (email, phone number, address)
• Professional information (CV, qualifications, experience)
• Account credentials and preferences
• Communication records with our team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Device information and screen resolution

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide recruitment services and match candidates with opportunities
• To communicate with you about our services and respond to your inquiries
• To improve our website and services
• To comply with legal obligations and protect our rights
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With schools and educational institutions (with your consent)
• With our CRM platform provider Hello Edun (helloedun.co.uk) for managing candidate pipelines, electronic document submission and vetting, booking systems, timesheet management, client management, and onboarding processes
• With service providers who assist our operations
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For more information about how we use cookies, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: